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Definition of Business Process Management

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A business process is a series of tasks or activities that produce a specific service or product, and includes the services of people and systems. It can be defined as a collection of related, structured activities performed to achieve a specific objective or goal. business breakdown cpi continuous process improvement process-governance process governance business process governance continuous process improvement cpi type of business process aris bpm what is process governance baldridge criteria for performance excellence cpi process improvement business process management outsourcing process governance definition bpm certification what is governance process aris business process malcolm baldrige performance excellence program bpm companies cpi methods   These activities are generally documented in one or more process descriptions, also known as business process models. These models define the steps in a business process and the control mechanisms required to regulate